ABOUT US

Privacy Policy

Last updated: 20 November 2025

1. Who we are

This website is operated by Elements of Seating (“we”, “us”, “our”), the brand behind EOS performance gaming chairs.

Website: https://eosgg.com
Email: contact@eosgg.com
Country of establishment: Denmark

For all questions about how we process your personal data, you can contact us at contact@eosgg.com.

We act as the data controller for the personal data collected via this website in accordance with the EU General Data Protection Regulation (“GDPR”) and the equivalent rules in the United Kingdom (“UK GDPR”).

2. Personal data we collect

We only collect personal data that you actively provide to us or that is necessary to operate and secure this website.

2.1. Contact form

When you contact us via the contact form on our website, we collect the information you choose to submit, which may include:

  • Name
  • Email address
  • Company name (if provided)
  • Any other information you include in your message

We use this information to:

  • Reply to your inquiry
  • Follow up on potential business opportunities
  • Provide customer support

2.2. Email correspondence

If you contact us directly by email at contact@eosgg.com, we will process the personal data contained in that email (such as your email address, signature details and the content of your message) in order to respond and manage our communication with you.

2.3. Website analytics (WP Statistics)

We use WP Statistics, a privacy-focused analytics plugin for WordPress, to help us understand how visitors use our website and to improve our content and performance.

WP Statistics is configured so that:

  • It does not use cookies or other persistent identifiers to track visitors.
  • Analytics data is stored only on our own server.
  • Data is processed in an aggregated and privacy-friendly way.

The analytics information processed may include:

  • Anonymised or truncated IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on pages
  • Referring website

We do not use this data to identify individual visitors or to track you across other websites.

2.4. Server logs and security

Our web host automatically collects and stores certain information in server log files to keep the website secure and to diagnose technical problems. This may include:

  • IP address (stored for a limited period)
  • Browser type and settings
  • Date and time of access
  • Pages visited
  • Error messages

This data is used only to ensure the stability and security of the website and to investigate abuse or attacks.

3. Legal bases for processing

We process your personal data on the following legal bases under GDPR and UK GDPR:

  • Legitimate interests (Art. 6(1)(f) GDPR / UK GDPR) – for example:
    • Responding to and managing inquiries you send to us.
    • Running, maintaining and improving our website.
    • Ensuring IT and data security.

If we ever rely on your consent (for example for optional marketing communications), we will ask for it separately and clearly explain what you are consenting to. You can withdraw such consent at any time.

4. How long we keep your data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law. In particular:

  • Contact form submissions and email inquiries: we normally store these for up to 12 months after our last interaction, unless we need to keep them longer to maintain a business relationship or to establish, exercise or defend legal claims.
  • Analytics data (WP Statistics): stored in an aggregated, privacy-friendly form and used only for statistical purposes. We do not use it to identify individual visitors.
  • Server logs: kept for a limited period that is appropriate for security and troubleshooting (for example a few weeks or months), unless a longer retention period is necessary in connection with specific incidents.

5. Who we share your data with

We only share your personal data where necessary and with appropriate safeguards in place. This may include:

  • Website hosting provider – which stores website data and server logs on our behalf.
  • IT and technical support providers – who may have access to systems containing personal data when they help us maintain and support the website.

We do not sell your personal data or share it with third-party advertisers via this website.

Our website contains links that take you to the online stores of independent retailers where EOS products can be purchased. When you follow these links, you leave eosgg.com. The retailer is then the independent data controller for any personal data collected on their website, and their own privacy policy and terms will apply.

6. International transfers

Our website is operated from Denmark. We aim to host and process data within the European Economic Area (“EEA”) where possible.

If we need to transfer personal data outside the EEA or the UK, we will ensure that an adequate level of protection is in place, for example by using:

  • An adequacy decision from the European Commission or the UK government (recognising that the destination country offers a level of data protection essentially equivalent to that of the EU/UK); or
  • Standard Contractual Clauses or other appropriate safeguards approved under data protection law.

7. Your rights

Depending on where you live and subject to the conditions set out in GDPR or UK GDPR, you have the following rights in relation to your personal data:

  • Right of access – to obtain confirmation as to whether we process your personal data and to receive a copy of it.
  • Right to rectification – to have inaccurate or incomplete personal data corrected.
  • Right to erasure – to have your personal data deleted in certain circumstances.
  • Right to restriction of processing – to limit how we use your personal data in certain situations.
  • Right to object – to object to processing based on our legitimate interests, on grounds relating to your particular situation.
  • Right to data portability – to receive certain personal data you have provided to us in a structured, commonly used and machine-readable format and to have it transmitted to another controller where technically feasible.
  • Right to withdraw consent – where processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing before consent was withdrawn.

To exercise any of your rights, please contact us at contact@eosgg.com. We may need to confirm your identity before we can act on your request.

You also have the right to lodge a complaint with your local data protection authority. For example:

  • In Denmark: Datatilsynet (The Danish Data Protection Agency) – see www.datatilsynet.dk.
  • In the United Kingdom: the Information Commissioner’s Office (ICO) – see www.ico.org.uk.

8. Children

Our website and products are not specifically targeted at children, and we do not knowingly collect personal data from children via this website. If you believe that a child has provided us with personal data, please contact us so that we can delete the information where appropriate.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example if we introduce new features or services on the website or if legal requirements change. The latest version will always be available on https://eosgg.com.

You can see when this Privacy Policy was last updated by checking the date at the top of the page.

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